See our Contact page for Support Numbers.
For online support please click on the following link to enable remote control of your pc.
Read the Notes below the link first please.
Notes:
When you click on the "Allow UniRes Support to work directly on my computer" link,
a small file will be downloaded on to your computer. When prompted, click on the Run option.
Our support desk must expect your internet call. We will be able to see and work with your PC
just like we are sitting in front of your computer.
In the lower right of your screen a small Arcbase logo will appear. You can right-click on this logo and select Close to force termination of the Remote Control session. No software is permanently loaded on your computer.
* Customers who are not subscribed to our Support Plan may be billed for remote support services.
