Installing TM Receipt Printer Drivers
Installing TM Receipt Printer Drivers
INSTALLING THE NEW WINDOWS PRINTER "DRIVER"
This guide explains the basic steps in installing the Receipt Printer Epson TM-U series serial printer on your computer.
System Requirements
KEEP YOUR ORIGINAL PACKING BOX AND PROOF OF PURCHASE - YOU WILL MAY NEED IT SOME DAY IF YOUR PRINTER NEEDS SERVICING AND HAS TO BE COURIERED TO A REPAIR CENTRE. WRITE DOWN AND KEEP SAFE THE RECEIPT PRINTER SERIAL NUMBER LOCATED AT THE BOTTOM OF THE PRINTER.
THERE ARE NO USER SERVICABLE PARTS INSIDE THE PRINTER.
The Printer drivers for the Epson TM-U210 are on the installation CD in a folder called "TM210 Drivers".
This folder contains sub-folders with drivers for different Windows operating systems. If you don't know what operating system you are running, call Support on 07 5596 2956 for help.
Ok, now we are going to Add a new printer for Windows.
Next the Wizard will diaplay a list orf printer names. There is a button called "HAVE DISK" on this window, click on it now.
A new window should open called something like "Install from Disk". You must now click on the "Browse" button to find the "TM210 Drivers" folder on the CD ROM drive (probable called the D: drive). Browse to the sub-folder called the same as the type of operating system you are using. Note that Windows XP users should use the Windows 2000 drivers.
You should see and ".inf" file for your operating system. Click on OK button.
Then click on ok again to see the list of supported Epson Printer Models in these driver "INF"ormation files.
You will probably have purchased one of two types of printers ....
EPSON TM-U2xxB Partial Cut
or
EPSON TM-U2xxD
(xx = model number, can be 10 or 20 at the time of this writing)
(Both printers a supplied standard with a serial interface. A Parallel Interface card is available as an option.)
Select the appropriate printer model for your printer by clicking on the line and then click on the "Next" button.
(If you get a message saying that the printer is not digitally signed, just continue with the installation. This is not important.)
Name you Printer - you can now give your printer a name that has meaning to you eg. UniRes Receipts or something like that. Or you can just accept the suggested name.
Do not set this printer as the "Default" windows printer - otherwise all windows printing will go to the receipt printer.
Printer Sharing Question - skip this and continue by clicking on Next.
Printing a Test Page Question - not yet. Select no and click on the Finish Button.
The printer Wizard will display the final settings for the printer. Accept the settings and the print driver for the Epson TM printer will be installed.
Printer COM Port Settings
COM (Communications) ports can be used for Serial devices like Printers fitted with a serial port, modems, mouse pointing devices etc. The computer communicates with the device, in our case, the printer, at a predefined speed, data bit length, parity setting and handshaking method. We must now check and set the correct COM Port setting for the printer.
There are a couple of ways to set the COM port settings for the printer.
The easiest way is to ...
1. Click on the Start Button (on the windows desktop)
2. Select Settings
3. Select Printers and Faxes
4. Then highlight the newly installed printer (TM210 etc) and right-click on it.
5. Select Properties from the list of options.
6. You should now see Properties window of the EPSON TM-U210 printer
At the top of the window you will see TAB's called General - Sharing - Ports etc.
7. Click on the Ports TAB
A Port is where the compoter will send the printed information. You should have a tick in COM1 or COM2, depending on where the Epson Receipt printer is plugged into.
With a tick placed in the correct port, click on the CONFIGURE PORT button.
You should now see the COM1 (or COM2) Properties window and a section called Port Settings.
Set the Following Fields to ...
Bits per Second : 9600
Bata bits : 8
Parity : None
Stop Bits : 1
Flow control : Hardware
Click on Apply and then Ok buttons.
Click on Close
Your printer is now set up.
PRINTING A TEST PAGE FROM WINDOWS
You can print a test page now from Windows, to see if the printer is setup correctly.
Turn the Epson TM-U210 on. Check the cables and plugged in and you have installed the printer ribbon and paper. If the Printers Error light is on, press the printers FEED button.
Select Start - Settings - Printers & Faxes (or just Printers) - Right click again on the printer you installed and select Properties.
Click on the button called "Print Test Page".
PRINTING A TEST RECEIPT FROM UNIRES
If the Windows printer test page printed ok, you can now print a test receipt from UniRes.
Start UniRes (or Maximise UniRes if it is already running).
From the Command Centre - click on the Charges button.
Select a booking from the list who has a checked-in status of "Yes". We are goint to Reprint a Receipt, so we need a booking that has been previously receipted.
Now you should have a Booking up on the screen with the Booking Details displayed and the Charge Lines showing. Your cursor should be in the Code column of the charge line area.
Press R to start the Reprint window.
Select a receipt number to reprint first.
Be sure a tick in in the "Use Generic Receipt Form" tick box.
Click on Print. (Note that the Preview Button will always preview in the A4 non-generic form mode.)
If you successfully installed the printer, a receipt should start printing and the paper should stop at the bottom of the receipt with the last line of the receipt visible (teat off model) or your should hear the paper cut mechanism cut the paper (Paper Cut Model).
TEAR OFF MODEL
Hold boh copies of the receipt and tear off across the cerated edge in one smooth action.
PAPER CUT MODEL
The paper is a "Partial Cut" which leaves a tiny uncut piece in the centre of the receipt. Just pull the paper up and the receipt will pull away. The uncut piece is intentional and stops the receipt from falling behidn the printer or on the floor.
TWO PART PAPER
You should be using two part paper rolls. Keep the yellow or carbon copy for your records and hand the original to the customer. If you have a customized receipt form requiring a customer to sign, keep the original and hand the copy to the client.
PRINTER RIBBON
The ribbon cartridge is a continuous ribbon type and keeps looping around. Eventually the printing will become too feint to read. Replace the ribbon in this case. The carbon copy will always be the same clarity.
The standard printer ribbon is black and red. You only use the blackpart however. When purchasing replacement ribbons - you can order all black ribbons as a replacement. Keep new or unused ribbons in a sealed plactic bag so that the ribbon does not dry out. Use the manufacturers ribbon as a replacement for best results.
PAPER END SENSOR
The printer will sense when the paper runs out. Before the paper runs out, you will see red lines appear on the roll paper. Replace the roll when this happens. (See inside the printer lid on how to reinstall the roll paper.)
PAPER ROLLS
The paper rolls are 78 mm wide and can be purchase from your local stationers. Keep enough rolls in stock to meet your requirements. Keep the paper in a plastic bag in a dry cupboard.
PRINTER SELF TEST
The printer has a built-in self test feature. To activate the elf test, be sure there is a ribbon in the printer and roll paper inserted ready to print.
1. Turn printer off.
2. Hold down the Feed button on the front of the printer and while holding the feed button down, turn the printer on. Release the feed button after a few seconds. The printer will start printing. At the end of the first test page, the printer will ask (by typing on the paper) if you want to carry on printing a character test. Press the feed button again to continue the test or turn off the printer.
The self test confirms that the printer is working, but does not confirm that the printer is "talking" to the computer or that you are connected and ready to print from the Windows operating system.
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